How can we help?

Find an answer in the docs, ask the community, or reach our support team. Where you go depends on your plan and what you need.

Ways to get support

Ask questions and share what you're building with thousands of developers on our Discord. Available on every plan, including the free tier.

On a Pro or Business plan? Submit a ticket from your Console, and our team will help.

Need higher-touch support with guaranteed response times? Explore our enterprise options.

Response times depend on your subscription plan and current volume.

Report an issue

Report bugs and request features on GitHub, where our team and the community track them in the open.

Guides, references, and API docs for every part of Prisma.

Ready-to-run example projects on GitHub.

Check current status and past incidents.

What each plan includes and how support works.

If you can't find what you need, email us and we'll point you in the right direction.